Cookie Policy 

In compliance with the provisions of article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, this website informs you, in this section, about the policy of collection and processing of cookies.

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website to, among other things, store and retrieve information about the browsing habits of a user or his/her computer and, depending on the information they contain and the way he/she uses his/her computer, they can be used to recognise the user.

Types of cookies

Depending on the entity that manages the domain from which cookies are sent and the data obtained is processed, two types can be distinguished: own cookies and third party cookies.

There is also a second classification according to the length of time they remain stored in the client’s browser, which may be session cookies or persistent cookies.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalisation cookies, analysis cookies, advertising cookies and behavioural advertising cookies.

What types of cookies does this website use?

The following identifies the cookies that are being used on this portal as well as their type and function:

Cookies from third parties:

_gid, _gat, _ga: Duration 2 years. Tembo Games uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of the navigation on the web pages. You can see cookies from this service in your browser. According to the above typology, these are own, session and analysis cookies.

Through the web analytics, information is obtained regarding the number of users accessing the website, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language, the terminal used and the city to which your IP address is assigned. Information that enables a better and more appropriate service by this portal.

To guarantee anonymity, Google will make your information anonymous by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information from visitors to the site. Google may only send the information collected by Google Analytics to third parties if legally obliged to do so. Under the terms of the Google Analytics service, Google will not associate your IP address with any other data held by Google.

fbp, _fbc: Duration 3 months. Facebook Pixel Analytics Cookie that serves to provide statistics about the people who visit the website.

_stripe_mid: Duration 30 minutes. Technical cookie to make payments with Stripe.

1P_JAR: Duration 1 month. Domain: Google

CONSENT: Duration 20 years. Domain: Google

et-pb-recent-items-colors, et-pb-recent-items-font_family,et-editor-available-post: DIVI visual editor

wpSGCacheBypass: Duration 1 day Cookie used to improve the use of the cache. Siteground

Hotjar Cookies: Analytical Cookie. Heat map, recordings, conversion funnel analysis… To analyze the user’s behavior in the different pages of our website. Hotjar’s cookies collect standard log information and data on visitor habits anonymously. More information: They are used in the measurement of web activity to make improvements based on the analysis of user usage data. The cookies used by Hotjar have different durations: some last for 365 days and others last for a single session. You can click here to opt out if you decide that Hotjar’s services will not be useful to you.

Own cookies:

_icl_current_admin_language,_icl_current_language,_icl_visitor_lang_js : Duration 1 day It is used to remember the language that the user has selected and to show him/her the contents in that same language throughout his/her navigation

wpml_browser_redirect_test: Session duration. It allows to detect the user’s language and show him the page or redirect him to the correct language.

woocommerce_cart_hash, woocommerce_items_in_cart: Session duration. Cookie that stores information about the customer’s shopping cart and items.

wordpress_logged_in_: Session duration. After logging in, WordPress activates the wordpress_logged_in_ cookie, whose function is to indicate when you have logged in and who you are, being used by the WordPress interface.

wordpress_sec_: Session duration. It is used as a key to control a user’s access to the WordPress service.

wp-settings-15, wp-settings-time-15: Duration 1 year. These cookies are used by WordPress to customize the User Interface.

wp_woocommerce_session: Duration 2 days. It facilitates the purchase process of users through the web.

crisp-client%2Fsession: Duration 1 month. Support chat works correctly.

tk_ai: Session duration. Jetpack. Used as an anonymous ID if the user who logged in is not connected to Some Jetpack features use third-party applications and services to enhance the visitor experience.

Technical Cookies:

cookie_notice_accepted: Duration 30 days. Technical cookie that speeds up the user’s navigation, recognizing him/her and avoiding that the brief informative note about cookies contained in the banner reappears in case he/she makes several connections to the web.

How to disable Cookies

Most browsers currently allow users to configure whether they wish to accept cookies and which ones. These settings can usually be found in the ‘options’ or ‘preferences’ menu of your browser.

These are the instructions for setting cookies in the major browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
For more information, you can check out Google support or your browser’s Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom settings.
For more information, you can check Mozilla support or browser Help.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
For more information, you can consult Microsoft support or the browser’s Help.

Safari: Preferences -> Security.
For more information, you can consult Apple’s support or the browser’s Help.

Warning about deleting Cookies.

You can delete and block Cookies from this website, but some of the site will not function properly.

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